Privacy Policy

Mevris Group s.r.o.

1. Introduction

1.1
Company Mevris Group s.r.o., with its registered office at Rybná 716/24, Staré Město, 110 00 Prague 1, Company ID No. 024 65 345, registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, File 219677 (hereinafter the “Company”), issues this Privacy Policy (hereinafter the “Policy”), which explains how the Company processes personal data and what rights you have in this regard.

1.2
The data controller is Mevris Group s.r.o. (hereinafter the “Controller“).
Contact details:

• Address: Rybná 716/24, Staré Město, 110 00 Prague 1

• E-mail: info@better-hotel.com

The Controller operates and manages, among other things, among other things, the Better Hotel reservation and reception system (hereinafter the “Booking engine“).

2. What Personal Data We Process and Why

2.1
We process your personal data only to the extent necessary and on the following legal grounds:

• Performance of a contract – e.g., when you use our services;

• Legitimate interest of the Controller – e.g., to improve our services or send related offers;

• Consent of the data subject – typically for marketing communications or when using cookies for analytical or advertising purposes;

• Compliance with legal obligations – e.g., maintaining accounting records.

2.2 – Data Processed for the Performance of a Contract

• Identification data (name, surname, date of birth);

• Contact details (e-mail, phone);

• Data regarding reservations and use of services.

Such data are retained for the duration of the contractual relationship and for no longer than 3 years after its termination, unless a longer period is required by law (e.g., accounting records – 10 years).

2.3 – Data Processed on the Basis of Legitimate Interest

• Identification and contact data (name, surname, e-mail, phone).
  We use these data to communicate with customers and to offer similar services that you have already used.
  You can unsubscribe from such communications at any time , and the Controller will cease using your data for this purpose.

2.4 – Data Processed on the Basis of Consent

If you give us your consent (for example, when subscribing to a newsletter or accepting cookies), we process your data solely for the purposes you have explicitly agreed to.

You may withdraw your consent at any time by clicking the unsubscribe link in our emails or by sending a request to the Controller’s email address above.

3. Who Has Access to Your Data

3.1
Your personal data may be processed by the Company’s employees and by selected data processorswho provide technical or operational support (e.g., IT service providers, accounting firms, email platform providers).

Each processor has entered into a data processing agreement with us and ensures an adequate level of data protection.

3.2
Personal data are stored in secured systems , accessible only to authorised persons.
We do not transfer your personal data to third parties outside the EU or EEA without appropriate safeguards.

4. Cookies and Online Marketing

4.1
Our website uses cookiesto ensure proper functionality, measure traffic, and personalise content.

In accordance with applicable legislation, we distinguish between:

• Necessary cookies (essential for the website’s operation – cannot be disabled),

• Analytical cookies (e.g., Google Analytics – used only with consent),

• Marketing cookies (e.g., Facebook Pixel – used only with consent).

4.2
When you first visit our website, we will ask for your consent to the use of cookies via a cookie banner. You can change or withdraw your consent at any time via the link in the website footer or in your browser settings.

5. Your Rights

In connection with the processing of your personal data, you have the following rights:

• The right of access to your personal data and information about its processing;

• The right to rectification or completion of inaccurate data;

• The right to erasure (“right to be forgotten”);

• The right to restriction of processing;,

• The right to data portability;,

• The right to object to processing based on legitimate interests or for direct marketing purposes;

• The right not to be subject to automated individual decision-making, including profiling;

• The right to lodge a complaint with the supervisory authority:
  Office for Personal Data Protection (Úřad pro ochranu osobních údajů),
  Pplk. Sochora 27, 170 00 Prague 7 www.uoou.cz

You can exercise your rights by sending a written request to info@better-hotel.com.

6. Final Provisions

6.1
This Policy entered into force on 1. 1. 2020 and was last updated on 1 October 2025..

6.2
The Controller reserves the right to update this Policy at any time.
The current version is always available on our website.