{"id":13373,"date":"2026-01-04T00:23:58","date_gmt":"2026-01-03T23:23:58","guid":{"rendered":"https:\/\/better-hotel.com\/?p=13373"},"modified":"2026-01-05T22:28:59","modified_gmt":"2026-01-05T21:28:59","slug":"villa-u-areny-better-hotel-investice-ktera-se-vratila-takrka-okamzite","status":"publish","type":"post","link":"https:\/\/better-hotel.com\/sk\/blog\/villa-u-areny-better-hotel-investice-ktera-se-vratila-takrka-okamzite\/","title":{"rendered":"Villa u Ar\u00e9ny – Better Hotel? Investice, kter\u00e1 se vr\u00e1tila tak\u0159ka okam\u017eit\u011b."},"content":{"rendered":"
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\u201eU\u017e jen t\u00edm, \u017ee jsme d\u00edky Better Hotelu mohli p\u0159ipojit dal\u0161\u00ed prodejn\u00ed port\u00e1l, se n\u00e1m investice vr\u00e1tila. P\u0159edt\u00edm jsme to ru\u010dn\u011b spravovat prost\u011b nezvl\u00e1dali. A to mno\u017estv\u00ed \u010dasu, kter\u00e9 n\u00e1m to u\u0161et\u0159\u00ed? Obrovsk\u00e9. Dnes si v\u016fbec neum\u00edm p\u0159edstavit fungovat bez tohoto syst\u00e9mu.\u201c<\/span><\/strong><\/h3><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Klient:<\/b><\/span> Ubytov\u00e1n\u00ed u Ar\u00e9ny, Glamping Tinyo<\/span>
<\/span>Kontakt:<\/b><\/span> Denis Panagopulos, provozovatel<\/span>
<\/span>Spolupr\u00e1ce od:<\/b><\/span> \u010derven 2023<\/span>
<\/span>Provozy:<\/b><\/span> Glamping Tinyo, Penzion Moon, Villa U Ar\u00e9ny, Hostel Na \u0160alamoun\u011b<\/span><\/p>

V\u00fdzva<\/b><\/span><\/h3>

P\u0159ed zaveden\u00edm syst\u00e9mu Better Hotel spravoval Denis Panagopulos sv\u00e9 \u010dty\u0159i provozy pomoc\u00ed tzv. „\u0161tafl\u00ed“ \u2013 ru\u010dn\u00edho syst\u00e9mu, ve kter\u00e9m se ka\u017ed\u00e1 rezervace zapisovala zvl\u00e1\u0161\u0165 do tabulek. Tato pr\u00e1ce byla \u010dasov\u011b n\u00e1ro\u010dn\u00e1, neefektivn\u00ed a \u010dasto vedla k chyb\u00e1m, jako byl nap\u0159\u00edklad \u010dast\u00fd overbooking. Rezervace z r\u016fzn\u00fdch kan\u00e1l\u016f bylo nutn\u00e9 spravovat ru\u010dn\u011b, e-maily se host\u016fm odes\u00edlaly individu\u00e1ln\u011b a spr\u00e1va opakovan\u00fdch host\u016f byla prakticky nemo\u017en\u00e1.<\/span><\/p>

Rie\u0161enia<\/b><\/span><\/h3>

Denis se rozhodl pro Better Hotel jako komplexn\u00ed \u0159e\u0161en\u00ed, kter\u00e9 mu m\u011blo zjednodu\u0161it ka\u017edodenn\u00ed spr\u00e1vu rezervac\u00ed a komunikaci s hosty. Spolupr\u00e1ci spojil rovnou i s tvorbou webov\u00fdch str\u00e1nek a napojen\u00edm na rezerva\u010dn\u00ed syst\u00e9m.<\/span><\/p>

Implementace<\/b><\/span><\/h3>

Nastaven\u00ed syst\u00e9mu trvalo zhruba m\u011bs\u00edc. Prvn\u00ed dva t\u00fddny v\u011bnoval Denis intenzivn\u00edmu nastavov\u00e1n\u00ed syst\u00e9mu dle specifik jeho provoz\u016f. D\u00edky technick\u00e9 podpo\u0159e a intuitivn\u00edmu ovl\u00e1d\u00e1n\u00ed se mu poda\u0159ilo syst\u00e9m p\u0159izp\u016fsobit na m\u00edru, a kolegov\u00e9 se v n\u011bm velmi rychle zorientovali. Prvn\u00ed v\u00fdsledky se dostavily u\u017e b\u011bhem 2\u20133 t\u00fddn\u016f.<\/span><\/p>

V\u00fdsledky<\/b><\/span><\/h3>
  • \u00daspora \u010dasu a eliminace chyb:<\/b><\/span> Automatizace rezervac\u00ed a napojen\u00ed na kan\u00e1ly jako Booking.com a Expedia eliminovalo pot\u0159ebu ru\u010dn\u00ed pr\u00e1ce a v\u00fdrazn\u011b sn\u00ed\u017eilo riziko chyb.<\/span>

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  • Zamezen\u00ed overbookingu:<\/b><\/span> D\u00edky channel manageru bylo mo\u017en\u00e9 naplno vyu\u017e\u00edt v\u00edce prodejn\u00edch kan\u00e1l\u016f bez obav z duplicitn\u00edch rezervac\u00ed.<\/span>

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  • Zlep\u0161en\u00e1 p\u00e9\u010de o st\u00e1l\u00e9 hosty:<\/b><\/span> Jednoduch\u00e9 dohled\u00e1n\u00ed historie pobyt\u016f umo\u017enilo personalizovanou komunikaci a lep\u0161\u00ed z\u00e1kaznick\u00fd servis.<\/span>

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  • Efektivn\u011bj\u0161\u00ed komunikace:<\/b><\/span> Automatizovan\u00e9 e-maily s potvrzen\u00edm rezervac\u00ed a informacemi o bezkontaktn\u00edm p\u0159\u00edjezdu zv\u00fd\u0161ily komfort pro hosty i zam\u011bstnance.<\/span>

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  • Rychl\u00e1 n\u00e1vratnost investice:<\/b><\/span> D\u00edky roz\u0161\u00ed\u0159en\u00ed na nov\u00e9 prodejn\u00ed kan\u00e1ly se investice do syst\u00e9mu Better Hotel velmi rychle vr\u00e1tila.<\/span>

    \u00a0<\/p><\/li><\/ul>

    Doporu\u010den\u00ed pro hotely:<\/b><\/span><\/h3>

    D\u00edky syst\u00e9mu Better Hotel mohl provozovatel Villa u Ar\u00e9ny snadno napojit dal\u0161\u00ed prodejn\u00ed kan\u00e1ly, jako je nap\u0159\u00edklad Expedia, co\u017e vedlo k rychl\u00e9 n\u00e1vratnosti investice. Automatizace rezervac\u00ed v\u00fdrazn\u011b zefektivnila ka\u017edodenn\u00ed provoz a odstranila riziko overbookingu. D\u0159\u00edve ru\u010dn\u00ed spr\u00e1va byla \u010dasov\u011b n\u00e1ro\u010dn\u00e1 a vedla k chyb\u00e1m \u2013 dnes v\u0161e funguje hladce a p\u0159ehledn\u011b. Better Hotel se tak uk\u00e1zal jako ide\u00e1ln\u00ed \u0159e\u0161en\u00ed pro provozy, kter\u00e9 cht\u011bj\u00ed r\u016fst bez zbyte\u010dn\u00e9 administrativn\u00ed z\u00e1t\u011b\u017ee.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Denis Panagopulos<\/span><\/strong> stoj\u00ed za spr\u00e1vou \u010dty\u0159 r\u016fznorod\u00fdch ubytovac\u00edch za\u0159\u00edzen\u00ed v Ostrav\u011b, kter\u00e1 spole\u010dn\u011b pokr\u00fdvaj\u00ed pot\u0159eby \u0161irok\u00e9ho spektra host\u016f \u2013 od turist\u016f p\u0159es firemn\u00ed klientelu a\u017e po dlouhodob\u00e9 ubytov\u00e1n\u00ed. Villa U Ar\u00e9ny nab\u00edz\u00ed stylov\u00e9 pokoje a apartm\u00e1ny v klidn\u00e9 vilov\u00e9 \u010dtvrti jen p\u00e1r krok\u016f od Ostravar Ar\u00e9ny, ide\u00e1ln\u00ed pro skupiny i del\u0161\u00ed pobyty. Penzion Moon p\u0159in\u00e1\u0161\u00ed modern\u00ed, \u00fatuln\u00e9 z\u00e1zem\u00ed se zahradou a pln\u011b vybaven\u00fdmi kuchy\u0148kami, vhodn\u00e9 pro rodiny i jednotlivce. Tinyo \u2013 Tiny House Ostravinka zaujme sv\u00fdm jedine\u010dn\u00fdm konceptem designov\u00fdch mini-domk\u016f s d\u016frazem na soukrom\u00ed a atmosf\u00e9ru. A Ubytovna Na \u0160alamoun\u011b p\u0159edstavuje cenov\u011b dostupn\u00e9 a funk\u010dn\u00ed \u0159e\u0161en\u00ed pro jednotlivce, studenty i pracovn\u00ed skupiny. Pr\u00e1v\u011b komplexnost provozu a r\u016fznorodost c\u00edlov\u00fdch skupin si \u017e\u00e1dala chytr\u00e9 syst\u00e9mov\u00e9 \u0159e\u0161en\u00ed, kter\u00e9 by v\u0161e sjednotilo a zefektivnilo.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Jak\u00fdm zp\u016fsobem jste spravovali sv\u00e1 ubytovac\u00ed za\u0159\u00edzen\u00ed p\u0159ed Better Hotelem?<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Pou\u017e\u00edvali jsme \u0161tafle, takov\u00e9 ty ru\u010dn\u00ed, tak\u017ee p\u0159i\u0161la rezervace do mail\u016f, v\u0161echny jsme museli postupn\u011b odbavit, hodit si do \u0161tafl\u00ed jm\u00e9no, p\u0159\u00edjmen\u00ed, telefonn\u00ed \u010d\u00edslo, e-mail, cenu, term\u00edn, v\u0161echno d\u011blat jako ru\u010dn\u011b. A bylo to pro n\u00e1s u\u017e zdlouhav\u00e9 a i tam potom doch\u00e1zelo t\u0159eba k overbookingu, proto\u017ee n\u011bkdo si rezervoval term\u00edn a ne\u017e my jsme to sta\u010dili p\u0159idat do \u0161tafl\u00ed a zablokovat ty term\u00edny na Bookingu, Expedii a tak d\u00e1le, tak potom se n\u00e1m \u010dasto stalo, \u017ee jsme museli obvol\u00e1vat hosty s t\u00edm, \u017ee prost\u011b jako do\u0161lo k chyb\u011b a \u017ee nem\u00e1me pro n\u011b kapacitu, maily jsme museli pos\u00edlat solo, tak\u017ee fakt to bylo takov\u00e9 jako zdlouhav\u00e9, neefektivn\u00ed a \u0159ekl bych, \u017ee pro dne\u0161n\u00ed dobu u\u017e prost\u011b takov\u00e9 nepou\u017eiteln\u00e9. Tak\u017ee v\u0161echno ru\u010dn\u011b.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Pro\u010d jste se rozhodli nahradit v\u00e1\u0161 tehdej\u0161\u00ed syst\u00e9m?\n<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Tak to bylo asi to, co jsem zmi\u0148oval u\u017e v t\u00e9 p\u0159edchoz\u00ed ot\u00e1zce, \u017ee u\u017e to byla n\u011bjak\u00e1 doba, co jsme to takhle d\u011blali a \u0161tvalo n\u00e1s to. V\u011bd\u011bli jsme na druhou stranu, \u017ee n\u011bjak\u00e9 \u0159e\u0161en\u00ed bude st\u00e1t i v\u00edce pen\u011bz, \u017ee bychom na to m\u011bli m\u00edt i p\u0159ipraven\u00e9 i webov\u00e9 str\u00e1nky, kdy\u017e u\u017e to d\u011bl\u00e1me, tak to spoj\u00edme i s t\u00edm rezerva\u010dn\u00edm syst\u00e9mem. Hledali jsme v\u00edce t\u011bch \u0159e\u0161en\u00ed, p\u0159em\u00fd\u0161leli, co pro n\u00e1s bude to nejlep\u0161\u00ed. Ale asi co se t\u00fd\u010de komplexnost\u00ed, tak v\u00edm, \u017ee jste byli pro n\u00e1s nejlep\u0161\u00ed.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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    Jak\u00fdm zp\u016fsobem a jak rychle se zm\u011bnila po implementaci Better Hotelu spr\u00e1va va\u0161ich ubytovac\u00edch za\u0159\u00edzen\u00ed? Kdy jste za\u010dali vn\u00edmat n\u011bjak\u00e9 zm\u011bny?\n<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    \u0158ekl bych, \u017ee t\u0159eba b\u011bhem dvou m\u011bs\u00edc\u016f. Mysl\u00edm si, \u017ee n\u011bjak\u00e9 t\u0159i – \u010dty\u0159i t\u00fddny jsem str\u00e1vil t\u00edm, abych to p\u0159izp\u016fsobil tomu, jak fungujeme. A co se t\u00fd\u010de stavu rezervac\u00ed doklad\u016f, proto\u017ee m\u00e1me solo-doklady pro rezervace, kter\u00e9 jsou p\u0159es n\u00e1s, solo-doklady, kter\u00e9 jsou p\u0159es Booking, a platby, kter\u00e9 jdou p\u0159es platebn\u00ed br\u00e1nu, platby, kter\u00e9 jsou p\u0159es Booking, tak\u017ee tak n\u011bjak v\u0161echno dohromady mi zabralo t\u0159eba n\u011bjak\u00fd m\u011bs\u00edc, aby to opravdu fungovalo, jak my pot\u0159ebujeme. No a mysl\u00edm si, \u017ee b\u011bhem dal\u0161\u00edch jako dvou, t\u0159i t\u00fddn\u016f jsme vid\u011bli obrovsk\u00fd rozd\u00edl v tom, kolik t\u00e9 pr\u00e1ce n\u00e1m to u\u0161et\u0159\u00ed. Tak\u017ee \u0159ekl bych celkem dva m\u011bs\u00edce to trvalo.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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    Jak dlouho trvalo nastaven\u00ed slu\u017eeb s Better Hotelem do va\u0161\u00ed \u00fapln\u00e9 spokojenosti?\n<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    M\u011bs\u00edc. J\u00e1 jsem se s t\u00edm celkem prvn\u00ed dva t\u00fddny tr\u00e1pil, p\u0159ipad\u00e1m si technicky zdatn\u00fd, ale celkem jsem v tom plaval, ne\u017e mi dosk\u00e1kalo co a jak. Samoz\u0159ejm\u011b jsem to musel kombinovat i se svou prac\u00ed, tak\u017ee nebyl \u010das se tomu v\u011bnovat non-stop nebo n\u011bjak po\u0159\u00e1dn\u011b efektivn\u011b. A te\u010f u\u017e dobr\u00fd. Prost\u011b jste se to nau\u010dil.<\/span><\/p>

    I kolegy\u0148ky, co potom p\u0159i\u0161ly a m\u011bnil se n\u00e1m n\u011bjak\u00fd person\u00e1l, tak se v tom nau\u010dili mnohem rychleji, ne\u017e to trvalo mn\u011b. Ten d\u016fvod, pro\u010d mi to trvalo, nebyl v tom se to nau\u010dit, ale nastavit to tak, jak pot\u0159ebujete, n\u011bkter\u00fdm souvislostem jsem toti\u017e je\u0161t\u011b nerozum\u011bl. A te\u010f je to super.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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    Mohl byste vyjmenovat, v \u010dem v\u00e1m spolupr\u00e1ce s Better Hotelem usnadnila pr\u00e1ci nejv\u00edc?<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Tak ur\u010dit\u011b n\u00e1m to u\u0161et\u0159ilo opravdu mnoho \u010dasu, t\u00edm, \u017ee rezervace nemus\u00edme p\u0159etahovat ru\u010dn\u011b ani spravovat dostupnost na Bookingu ru\u010dn\u011b. U\u0161et\u0159ilo n\u00e1m to i chyby, kdy \u010dlov\u011bk, kdy\u017e to d\u011bl\u00e1 ru\u010dn\u011b, tak m\u016f\u017ee pochybit. Tak\u017ee to je druh\u00e1 v\u011bc. T\u0159et\u00ed ur\u010dit\u011b ten overbooking. A \u0159ekl bych, \u017ee n\u011bjakou spr\u00e1vu se st\u00e1l\u00fdmi zakazn\u00edky, kter\u00e9 p\u0159edt\u00edm v tom p\u0159ede\u0161l\u00e9m syst\u00e9mu nebylo \u00fapln\u011b jednoduch\u00e9 naj\u00edt, proto\u017ee kdy\u017e v\u00e1m v tom p\u0159ede\u0161l\u00e9m syst\u00e9mu n\u011bkdo volal, n\u011bjak\u00fd st\u00e1l\u00fd z\u00e1kazn\u00edk a ten konkr\u00e9tn\u00ed \u010dlov\u011bk, kter\u00fd p\u0159ij\u00edmal tu rezervaci, si nepamatoval p\u0159\u00edjmen\u00ed, tak vlastn\u011b nebyl zp\u016fsob jak naj\u00edt, \u017ee ten \u010dlov\u011bk u\u017e u n\u00e1s byl. Te\u010f si nap\u00ed\u0161ete p\u0159\u00edjmen\u00ed a vid\u00edte, kolikr\u00e1t ten \u010dlov\u011bk u v\u00e1s byl, jestli u\u017e m\u00e1 zalo\u017eenou kartu nebo nem\u00e1. Tak\u017ee \u0159ekl bych, \u017ee ur\u010dit\u011b n\u00e1m to usnadnilo pr\u00e1ci se st\u00e1vaj\u00edc\u00edmi z\u00e1kazn\u00edky. A mailing je prost\u011b bo\u017e\u00ed. \u017de tam m\u016f\u017eeme poslat instrukce k bezkontaktn\u00edmu p\u0159\u00edjezdu nebo kdy\u017e n\u011bkdo ud\u011bl\u00e1 telefonickou rezervaci, tak je tam hned nastaven\u00e1 \u0161ablona, kde se \u010dlov\u011bk m\u016f\u017ee do\u010d\u00edst, co je pot\u0159eba, m\u00edt potvrzen\u00ed rezervace, proklik. Te\u010f to beru po t\u011bch dvou letech jako samoz\u0159ejmost, ale p\u0159edt\u00edm jsme vzali rezervaci a museli jsme v\u0161e do mailu ru\u010dn\u011b vypisovat. Tak\u017ee \u0159ekl bych, \u017ee \u010das a na\u0161e pr\u00e1ce, kterou jsme museli d\u011blat ru\u010dn\u011b, to je asi nejv\u011bt\u0161\u00ed benefit.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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    Kter\u00e9 z na\u0161ich slu\u017eeb nejv\u00edc vyu\u017e\u00edv\u00e1te?\n<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    No tak ur\u010dit\u011b \u0161tafle. To propojen\u00ed na channel manager, \u017ee je propojen\u00ed na kan\u00e1ly Booking, Expedia a dal\u0161\u00ed.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Doporu\u010dil byste Better Hotel sv\u00fdm koleg\u016fm?\n<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Doporu\u010dil jsem ho u\u017e sv\u00e9mu str\u00fdci.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Pro\u010d? Co jste mu \u0159ekl?\n<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    On se mi ozval s\u00e1m, ale j\u00e1 u\u017e jsem mu to zmi\u0148oval p\u00e1r let zp\u00e1tky a \u0159\u00edkal jsem, \u017ee mu to usnadn\u00ed dost pr\u00e1ce, \u017ee vlastn\u011b, i jak m\u011bl obavy z ceny, tak jsem mu \u0159\u00edkal, n\u00e1m konkr\u00e9tn\u011b se ta investice vr\u00e1tila v tom, \u017ee jsme t\u0159eba mohli p\u0159idat dal\u0161\u00ed prodejn\u00ed port\u00e1l, p\u0159edt\u00edm jsme to nepou\u017e\u00edvali, proto\u017ee ru\u010dn\u011b to spravovat byl pro n\u00e1s masakr a \u010d\u00edm d\u00e1l \u010dast\u011bji doch\u00e1zelo k overbookingu a t\u00edm, \u017ee jsme nap\u0159. Expedii napojili, tak u\u017e jenom to n\u00e1m vlastn\u011b vr\u00e1tilo to, co plat\u00edme za v\u00e1\u0161 syst\u00e9m. Tak\u017ee jo, ur\u010dit\u011b bych doporu\u010dil ka\u017ed\u00e9mu, kdo spravuje ubytov\u00e1n\u00ed, kde je v\u011bt\u0161\u00ed kapacita.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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    Jak byste Better Hotel popsal p\u00e1r slovy?<\/b><\/span><\/p>

    Spolehliv\u00fd. Super je to, \u017ee prost\u011b komunikujete. Pan Account Manager \u0160ulc, j\u00e1 kdy\u017e mu kdykoliv zavol\u00e1m, zvedne mi to, nebo zavol\u00e1 t\u0159eba za p\u016fl hodinky, kdy\u017e m\u00e1 poradu, se v\u0161\u00edm pom\u016f\u017ee ochotn\u011b, \u0159ekl bych, \u017ee jsme u\u017e jak kamar\u00e1di (sm\u00edch).<\/span><\/p>

    Spolehliv\u00fd, p\u0159\u00e1telsk\u00fd a komunikativn\u00ed syst\u00e9m. Je to super.<\/span><\/p>

    Denis Panagopulos \u2013 provozovatel<\/b><\/span><\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

    Denis Panagopulos stoj\u00ed za spr\u00e1vou \u010dty\u0159 r\u016fznorod\u00fdch ubytovac\u00edch za\u0159\u00edzen\u00ed v Ostrav\u011b, kter\u00e1 spole\u010dn\u011b pokr\u00fdvaj\u00ed pot\u0159eby \u0161irok\u00e9ho spektra host\u016f \u2013 od turist\u016f p\u0159es firemn\u00ed klientelu a\u017e po dlouhodob\u00e9 ubytov\u00e1n\u00ed. Villa U Ar\u00e9ny nab\u00edz\u00ed stylov\u00e9 pokoje a apartm\u00e1ny v klidn\u00e9 vilov\u00e9 \u010dtvrti jen p\u00e1r krok\u016f od Ostravar Ar\u00e9ny, ide\u00e1ln\u00ed pro skupiny i del\u0161\u00ed pobyty. Penzion Moon p\u0159in\u00e1\u0161\u00ed modern\u00ed, \u00fatuln\u00e9 z\u00e1zem\u00ed se zahradou a pln\u011b vybaven\u00fdmi kuchy\u0148kami, vhodn\u00e9 pro rodiny i jednotlivce. Tinyo \u2013 Tiny House Ostravinka zaujme sv\u00fdm jedine\u010dn\u00fdm konceptem designov\u00fdch mini-domk\u016f s d\u016frazem na soukrom\u00ed a atmosf\u00e9ru. A Ubytovna Na \u0160alamoun\u011b p\u0159edstavuje cenov\u011b dostupn\u00e9 a funk\u010dn\u00ed \u0159e\u0161en\u00ed pro jednotlivce, studenty i pracovn\u00ed skupiny. Pr\u00e1v\u011b komplexnost provozu a r\u016fznorodost c\u00edlov\u00fdch skupin si \u017e\u00e1dala chytr\u00e9 syst\u00e9mov\u00e9 \u0159e\u0161en\u00ed, kter\u00e9 by v\u0161e sjednotilo a zefektivnilo.<\/p>","protected":false},"author":1,"featured_media":13374,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16],"tags":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/better-hotel.com\/sk\/wp-json\/wp\/v2\/posts\/13373"}],"collection":[{"href":"https:\/\/better-hotel.com\/sk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/better-hotel.com\/sk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/better-hotel.com\/sk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/better-hotel.com\/sk\/wp-json\/wp\/v2\/comments?post=13373"}],"version-history":[{"count":24,"href":"https:\/\/better-hotel.com\/sk\/wp-json\/wp\/v2\/posts\/13373\/revisions"}],"predecessor-version":[{"id":13408,"href":"https:\/\/better-hotel.com\/sk\/wp-json\/wp\/v2\/posts\/13373\/revisions\/13408"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/better-hotel.com\/sk\/wp-json\/wp\/v2\/media\/13374"}],"wp:attachment":[{"href":"https:\/\/better-hotel.com\/sk\/wp-json\/wp\/v2\/media?parent=13373"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/better-hotel.com\/sk\/wp-json\/wp\/v2\/categories?post=13373"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/better-hotel.com\/sk\/wp-json\/wp\/v2\/tags?post=13373"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}