{"id":3644,"date":"2018-08-22T14:14:08","date_gmt":"2018-08-22T12:14:08","guid":{"rendered":"https:\/\/better-hotel.com\/?p=3644"},"modified":"2021-02-02T15:53:12","modified_gmt":"2021-02-02T14:53:12","slug":"predstavujeme-novy-klientsky-portal-platba-uctu-nebo-zalohy-online-nebo-treba-itinerar-hosta-proc-ne-436","status":"publish","type":"post","link":"https:\/\/better-hotel.com\/cs\/blog\/predstavujeme-novy-klientsky-portal-platba-uctu-nebo-zalohy-online-nebo-treba-itinerar-hosta-proc-ne-436\/","title":{"rendered":"P\u0159edstavujeme nov\u00fd klientsk\u00fd port\u00e1l! Platba \u00fa\u010dtu nebo z\u00e1lohy online nebo t\u0159eba itiner\u00e1\u0159 hosta? Pro\u010d ne."},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"3644\" class=\"elementor elementor-3644\" data-elementor-settings=\"[]\">\n\t\t\t\t\t\t<div class=\"elementor-inner\">\n\t\t\t\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2b2fd145 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2b2fd145\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-48213c3a\" data-id=\"48213c3a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fed096f elementor-widget elementor-widget-text-editor\" data-id=\"fed096f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">Pokud jste je\u0161t\u011b o klientsk\u00e9m port\u00e1le nic nesly\u0161eli, dovol\u00edm si V\u00e1s odk\u00e1zat na d\u0159\u00edv\u011bj\u0161\u00ed \u010dl\u00e1nek, kde je cel\u00e9 t\u00e9ma detailn\u011b popsan\u00e9 Online check-in aneb nechte hosty spravovat sv\u00e9 rezervace sami.\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9b30ed5 elementor-widget elementor-widget-heading\" data-id=\"9b30ed5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">K \u010demu v\u016fbec tato sekce slou\u017e\u00ed?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-14f7df8 elementor-widget elementor-widget-text-editor\" data-id=\"14f7df8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><ol><li>Spr\u00e1va vlastn\u00ed rezervace hostem<\/li><li>Mo\u017enost vypln\u011bn\u00ed registra\u010dn\u00edch karet (online check-in)<\/li><li>Itiner\u00e1\u0159 hosta<\/li><li>Detail z\u00e1lohy s mo\u017enost\u00ed platby online<\/li><li>Spr\u00e1va transfer<\/li><li>Napojen\u00ed platebn\u00ed br\u00e1ny &#8211; z\u00e1lohy, nonrefundable, platba \u00fa\u010dtu<\/li><li>Mo\u017enost volby rozhran\u00ed dle typu ubytov\u00e1n\u00ed &#8211; hotel\/apartm\u00e1n<\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8f9492e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8f9492e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-25a9bd6\" data-id=\"25a9bd6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-614dc06 elementor-widget elementor-widget-heading\" data-id=\"614dc06\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Jak to funguje?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-455079c elementor-widget elementor-widget-text-editor\" data-id=\"455079c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p>Hostovi za\u0161lete jedine\u010dn\u00fd odkaz, kter\u00fd obsahuje ka\u017ed\u00e1 rezervace. D\u00edky tomuto odkazu se p\u0159ihl\u00e1s\u00ed do klientsk\u00e9ho port\u00e1lu, kde m\u016f\u017ee sledovat a r\u016fzn\u011b editovat svou rezervaci. Manu\u00e1l k nastaven\u00ed klientsk\u00e9 sekce naleznete zde.<\/p><p>D\u00edky spr\u00e1v\u011b t\u011bchto rezervac\u00ed recepce dost\u00e1v\u00e1 i informaci o chystan\u00e9m p\u0159\u00edjezdu a odjezdu hosta, co\u017e j\u00ed pom\u016f\u017ee p\u0159i organizaci nap\u0159\u00edklad \u00faklid\u016f.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-074c878 elementor-widget elementor-widget-heading\" data-id=\"074c878\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Platebn\u00ed br\u00e1na<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a3565e elementor-widget elementor-widget-text-editor\" data-id=\"7a3565e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p>Kone\u010dn\u011b se i klientsk\u00e1 sekce do\u010dkala napojen\u00ed na online platebn\u00ed br\u00e1nu! Host d\u00edky n\u00ed m\u016f\u017ee uhradit z\u00e1lohu nebo rovnou cel\u00fd pobyt a t\u00edm nap\u0159 v\u00fdrazn\u011b zjednodu\u0161it proces check-outu<\/p><h3>Itiner\u00e1\u0159 hosta<\/h3><p>Nov\u00e1 klientsk\u00e1 sekce nab\u00edz\u00ed p\u0159ehledn\u00fd di\u00e1\u0159 pro hosta. Host d\u00edky n\u011bmu m\u00e1 kr\u00e1sn\u00fd p\u0159ehled, kdy m\u00e1 odj\u00ed\u017ed\u011bt, jestli n\u00e1hodou nem\u00e1 zaplatit z\u00e1lohu nebo si zde m\u016f\u017ee objednat transfer. Spln\u011bn\u00e9 body se mu postupn\u011b od\u0161krt\u00e1vaj\u00ed. Na v\u0161echny tyto kroky si m\u016f\u017ee samoz\u0159ejm\u011b vytisknout voucher nebo t\u0159eba potvrzen\u00ed o zaplacen\u00e9 z\u00e1loze.<\/p><h3>Hotel nebo apartm\u00e1n?<\/h3><p>Nov\u011b si m\u016f\u017eete nastavit, jak se bude Va\u0161e klientsk\u00e1 sekce zobrazovat pro hosta. Toto nastaven\u00ed naleznete v Nastaven\u00ed \/ rezerva\u010dn\u00ed syst\u00e9m \/ klientsk\u00fd port\u00e1l. M\u00e1te volbu mezi modem pro hotel nebo pro apartm\u00e1n &#8211; op\u011bt tak jdeme naproti p\u0159edev\u0161\u00edm na\u0161im klient\u016fm, kte\u0159\u00ed pronaj\u00edmaj\u00ed apartm\u00e1ny.<\/p><h3>Automatizace v klientsk\u00e9 sekci<\/h3><p>Chcete si u\u0161et\u0159it pr\u00e1ci? Zkuste vyu\u017e\u00edt na\u0161e emailov\u00e9 automatizace!<\/p><p>V klientsk\u00e9 sekci ho m\u016f\u017eete vyu\u017e\u00edt nap\u0159. pro automatick\u00e9 odes\u00edl\u00e1n\u00ed email\u016f se \u017e\u00e1dost\u00ed proveden\u00ed o online check-inu. Va\u0161e hosty m\u016f\u017ee syst\u00e9m s\u00e1m vyz\u00fdvat k platb\u011b z\u00e1lohy nebo jim nab\u00eddne mo\u017enost objedn\u00e1n\u00ed transferu.<\/p><p>Mal\u00fd p\u0159\u00edklad. V sekci Smart Hotel si nastav\u00edme emailovou kampa\u0148, kter\u00e1 automaticky \u010dty\u0159i dny p\u0159ed p\u0159\u00edjezdem roze\u0161le host\u016fm laskav\u00e9 p\u0159ipomenut\u00ed rezervace s \u017e\u00e1dost\u00ed, aby si host\u00e9 vyplnil registra\u010dn\u00ed karty dop\u0159edu (online check-in) a u\u0161et\u0159ili si tak \u010dek\u00e1n\u00ed na recepci. Vy jen p\u0159i p\u0159\u00edjezdu zkontrolujete jejich \u00fadaje a to je v\u0161e. Jednoduch\u00e9 \u017ee?<\/p><h3>Co pl\u00e1nujeme do budoucna?<\/h3><p>V bl\u00edzk\u00e9 dob\u011b pl\u00e1nujeme, abyste vy sami m\u011bli mo\u017enost implementace vlastn\u00edch formul\u00e1\u0159\u016f do klientsk\u00e9ho port\u00e1lu. M\u016f\u017eete tak od host\u016f posb\u00edrat informace, kter\u00e9 V\u00e1s budou zaj\u00edmat.<\/p><p>Port\u00e1l bude roz\u0161\u00ed\u0159en i o prodej doprovodn\u00fdch slu\u017eeb, jako jsou nap\u0159\u00edklad z\u00e1\u017eitkov\u00e9 v\u00fdlety, wellness slu\u017eby apod. Ur\u010dit\u011b se m\u00e1te na co t\u011b\u0161it.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Abychom uspokojili V\u00e1\u0161 rostouc\u00ed z\u00e1jem o klientskou sekci, rozhodli jsme roz\u0161\u00ed\u0159it jej\u00ed funkce. D\u00edky Va\u0161im n\u00e1m\u011bt\u016fm jsme doplnili n\u011bkolik fajn &#8222;f\u00ed\u010dur&#8220;, kter\u00e9 V\u00e1m zase u\u0161et\u0159\u00ed krapet toho drahocenn\u00e9ho \u010dasu. Mimo jin\u00e9 hostovi odpad\u00e1 \u010dek\u00e1n\u00ed na recepci. M\u016f\u017ee si nyn\u00ed t\u00e9m\u011b\u0159 v\u0161e spravovat s\u00e1m.<\/p>\n","protected":false},"author":10,"featured_media":3657,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/better-hotel.com\/cs\/wp-json\/wp\/v2\/posts\/3644"}],"collection":[{"href":"https:\/\/better-hotel.com\/cs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/better-hotel.com\/cs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/better-hotel.com\/cs\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/better-hotel.com\/cs\/wp-json\/wp\/v2\/comments?post=3644"}],"version-history":[{"count":9,"href":"https:\/\/better-hotel.com\/cs\/wp-json\/wp\/v2\/posts\/3644\/revisions"}],"predecessor-version":[{"id":3682,"href":"https:\/\/better-hotel.com\/cs\/wp-json\/wp\/v2\/posts\/3644\/revisions\/3682"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/better-hotel.com\/cs\/wp-json\/wp\/v2\/media\/3657"}],"wp:attachment":[{"href":"https:\/\/better-hotel.com\/cs\/wp-json\/wp\/v2\/media?parent=3644"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/better-hotel.com\/cs\/wp-json\/wp\/v2\/categories?post=3644"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/better-hotel.com\/cs\/wp-json\/wp\/v2\/tags?post=3644"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}