{"id":1882,"date":"2020-09-24T08:36:24","date_gmt":"2020-09-24T06:36:24","guid":{"rendered":"https:\/\/showcase4.better-hotel.com\/?p=1882"},"modified":"2024-03-18T13:30:49","modified_gmt":"2024-03-18T12:30:49","slug":"villa-regenhart","status":"publish","type":"post","link":"https:\/\/better-hotel.com\/cs\/blog\/villa-regenhart\/","title":{"rendered":"Villa Regenhart"},"content":{"rendered":"\t\t
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Slu\u017eby, kter\u00e9 klient vyu\u017e\u00edv\u00e1<\/h4>

recep\u010dn\u00ed syst\u00e9m, rezerva\u010dn\u00ed syst\u00e9m, channel manager, booking engine s napojen\u00edm na platebn\u00ed br\u00e1nu, podpora prodeje ve form\u011b pobytov\u00fdch bal\u00ed\u010dk\u016f a mnoho dal\u0161\u00edch<\/p><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Pro\u010d jste se rozhodli pro Better Hotel?<\/h4>

Jako nov\u00fd hotel jsme bez Better Hotelu fungovali asi rok. Pou\u017e\u00edvali jsme syst\u00e9m, kde nebylo mo\u017en\u00e9 napojen\u00ed na channel manager a pro rezervace p\u0159es OTA bylo neust\u00e1le t\u0159eba hl\u00eddat obsazenost hotelu, otev\u00edrat a zav\u00edrat pokoje k prodeji a re\u00e1ln\u011b hrozil overbooking. Hledali jsme p\u0159ehledn\u00fd syst\u00e9m, kter\u00fd zvl\u00e1dne napojen\u00ed na channel manager, a t\u00edm n\u00e1m u\u0161et\u0159\u00ed spoustu pr\u00e1ce.<\/p>

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Jak dlouho trv\u00e1 zaveden\u00ed syst\u00e9mu?<\/h4>

Po\u010d\u00e1te\u010dn\u00ed nastaven\u00ed syst\u00e9mu hodn\u011b z\u00e1le\u017e\u00ed na hotelu jako takov\u00e9m. My m\u00e1me nap\u0159\u00edklad hodn\u011b typ\u016f pokoj\u016f, slo\u017eitou cenotvorbu a nab\u00edz\u00edme velk\u00e9 mno\u017estv\u00ed dal\u0161\u00edch hotelov\u00fdch slu\u017eeb.<\/p>

Krom\u011b z\u00e1kladn\u00edho nastaven\u00ed pokoj\u016f a \u0161tafl\u00ed jsme zakl\u00e1dali modul restaurace, \u00faklidu, v cen\u00edku vytv\u00e1\u0159eli velk\u00e9 mno\u017estv\u00ed polo\u017eek pro wellness prodej. Ne\u017e byl syst\u00e9m pln\u011b funk\u010dn\u00ed, trvalo to asi 14 dn\u00ed. Z\u00e1kladn\u00ed nastaven\u00ed pro prodej ubytov\u00e1n\u00ed lze ale nastavit mnohem rychleji a nav\u00edc je velmi u\u017eivatelsky p\u0159\u00edv\u011btiv\u00e9.<\/p><\/div><\/div><\/div>

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V \u010dem syst\u00e9m nejv\u00edce pom\u00e1h\u00e1?<\/h4>

Dok\u00e1zali jsme zautomatizovat spoustu proces\u016f, kter\u00e9 \u0161et\u0159\u00ed \u010das jak recep\u010dn\u00edm, tak ostatn\u00edm zam\u011bstnanc\u016fm hotelu. Vyu\u017e\u00edv\u00e1me automatick\u00fd mailing, kdy nap\u0159\u00edklad n\u011bkolik dn\u00ed p\u0159ed p\u0159\u00edjezdem hostovi za\u0161leme uv\u00edtac\u00ed dopis s nab\u00eddkou dal\u0161\u00edch slu\u017eeb. Krom\u011b osobn\u00edho p\u0159\u00edstupu ke ka\u017ed\u00e9mu hostovi tak zvy\u0161ujeme revenue firmy. M\u00e1me vytvo\u0159en\u00e9 \u0161ablony pro rychl\u00e9 potvrzen\u00ed \u00fahrady z\u00e1lohy, host\u00e9 mohou prov\u00e1d\u011bt online check-in na webov\u00fdch str\u00e1nk\u00e1ch.<\/p><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Co V\u00e1m syst\u00e9m nov\u011b umo\u017enil?<\/h4><\/div><\/div><\/div>

Obrovskou v\u00fdhodou syst\u00e9mu je napojen\u00ed online rezerva\u010dn\u00edho port\u00e1lu p\u0159\u00edmo na str\u00e1nky hotelu. Krom\u011b ubytov\u00e1n\u00ed je tam mo\u017en\u00e9 rezervovat\u00a0pobytov\u00e9 bal\u00ed\u010dky v\u010detn\u011b dal\u0161\u00edch hotelov\u00fdch slu\u017eeb.<\/p>

Denn\u011b vyu\u017e\u00edv\u00e1me p\u0159ehledn\u00e9 rozpisy stravy pro \u00fasek restaurace a p\u0159ehled \u00faklidu pro n\u00e1\u0161 housekeeping. Syst\u00e9m automaticky odes\u00edl\u00e1 hl\u00e1\u0161en\u00ed na cizineckou policii, dok\u00e1\u017ee generovat v\u00fdkazy pro statistick\u00fd \u00fa\u0159ad a v\u00fd\u0161i rekrea\u010dn\u00edch poplatk\u016f pro m\u011bstsk\u00fd \u00fa\u0159ad. Vedeme v n\u011bm skladov\u00e9 hospod\u00e1\u0159stv\u00ed, vyhodnocujeme statistiky prodeje. Popravd\u011b u\u017e si nedok\u00e1\u017eu p\u0159edstavit, \u017ee bychom vyu\u017e\u00edvali jin\u00fd syst\u00e9m.<\/p><\/div><\/div><\/div>

Jak\u00fd je z Va\u0161eho pohledu hlavn\u00ed p\u0159\u00ednos syst\u00e9mu pro V\u00e1\u0161 hotel?<\/h4>

P\u0159ed zaveden\u00edm jsme v\u011bt\u0161inu rezervac\u00ed z\u00edsk\u00e1vali p\u0159es booking. S Better Hotelem pracujeme t\u00e9m\u011b\u0159 t\u0159i roky a\u00a0pod\u00edl p\u0159\u00edm\u00fdch rezervac\u00ed se za tu dobu d\u00edky rezerva\u010dn\u00edmu formul\u00e1\u0159i zv\u00fd\u0161il na v\u00edce ne\u017e 70 % a st\u00e1le roste. Neust\u00e1le se zvy\u0161uje tak\u00e9 po\u010det rezervovan\u00fdch pobytov\u00fdch bal\u00ed\u010dk\u016f, d\u00edky kter\u00fdm prod\u00e1v\u00e1me v\u00edce hotelov\u00fdch slu\u017eeb v\u010detn\u011b stravov\u00e1n\u00ed a wellness procedur.<\/p><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\"\"<\/p>

\u00a0<\/span><\/p>

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\u00a0<\/p>

Al\u017eb\u011bta Han\u00e1\u010dkov\u00e1 \u2013 obchodn\u00ed mana\u017eerka z Wellness & spa hotelu Villa Regenhart v Jesen\u00edku<\/b><\/span><\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

\u010cty\u0159hv\u011bzdi\u010dkov\u00fd Wellness & spa hotel Villa Regenhart nab\u00edz\u00ed luxusn\u00ed ubytov\u00e1n\u00ed v 11 pokoj\u00edch, 5 apartm\u00e1nech a 2 depandanc\u00edch s celkovou kapacitou a\u017e 59 l\u016f\u017eek. Ka\u017ed\u00fd pokoj je origin\u00e1lem, kter\u00fd byl za\u0159\u00edzen a vybaven na m\u00edru. Sou\u010d\u00e1st\u00ed hotelu je wellness s baz\u00e9nem a saunov\u00fdm sv\u011btem. K dispozici jsou host\u016fm tak\u00e9 prostory restaurace Lotta.<\/p>\n","protected":false},"author":9,"featured_media":1118,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16],"tags":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/better-hotel.com\/cs\/wp-json\/wp\/v2\/posts\/1882"}],"collection":[{"href":"https:\/\/better-hotel.com\/cs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/better-hotel.com\/cs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/better-hotel.com\/cs\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/better-hotel.com\/cs\/wp-json\/wp\/v2\/comments?post=1882"}],"version-history":[{"count":18,"href":"https:\/\/better-hotel.com\/cs\/wp-json\/wp\/v2\/posts\/1882\/revisions"}],"predecessor-version":[{"id":11048,"href":"https:\/\/better-hotel.com\/cs\/wp-json\/wp\/v2\/posts\/1882\/revisions\/11048"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/better-hotel.com\/cs\/wp-json\/wp\/v2\/media\/1118"}],"wp:attachment":[{"href":"https:\/\/better-hotel.com\/cs\/wp-json\/wp\/v2\/media?parent=1882"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/better-hotel.com\/cs\/wp-json\/wp\/v2\/categories?post=1882"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/better-hotel.com\/cs\/wp-json\/wp\/v2\/tags?post=1882"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}