{"id":1558,"date":"2020-09-21T20:43:55","date_gmt":"2020-09-21T18:43:55","guid":{"rendered":"https:\/\/showcase4.better-hotel.com\/?p=1558"},"modified":"2024-03-18T13:33:10","modified_gmt":"2024-03-18T12:33:10","slug":"hotel-fortna","status":"publish","type":"post","link":"https:\/\/better-hotel.com\/cs\/blog\/hotel-fortna\/","title":{"rendered":"Hotel Fortna"},"content":{"rendered":"\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t

Pou\u017e\u00edvan\u00e9 slu\u017eby<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

recep\u010dn\u00ed syst\u00e9m, rezerva\u010dn\u00ed syst\u00e9m,\u00a0channel manager, webov\u00e9 str\u00e1nky, online rezerva\u010dn\u00ed formul\u00e1\u0159, restaura\u010dn\u00ed modul s mobiln\u00edm \u010d\u00ed\u0161n\u00edkem a dal\u0161\u00ed<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t

Pro\u010d jste vybrali syst\u00e9m Better Hotel?<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

V sou\u010dasn\u00e9 dob\u011b, kdy je velmi slo\u017eit\u00e9 sehnat a zaplatit dostatek kvalitn\u00edho person\u00e1lu, jsme se rozhodli situaci vy\u0159e\u0161it optimalizac\u00ed proces\u016f pomoc\u00ed chytr\u00e9ho syst\u00e9mu, kter\u00fd v podstat\u011b pracuje za n\u00e1s.
Krom\u011b nedostatku kvalifikovan\u00e9ho person\u00e1lu n\u00e1s tr\u00e1pily je\u0161t\u011b dal\u0161\u00ed skute\u010dnosti. Za prv\u00e9 jsme poci\u0165ovali vysokou n\u00e1ro\u010dnost spr\u00e1vy rezervac\u00ed, kter\u00e9 p\u0159ij\u00edm\u00e1me emailem \u010di online z rezerva\u010dn\u00edch port\u00e1l\u016f a za druh\u00e9 jsme se cht\u011bli zbavit obrovsk\u00e9 administrativn\u00ed z\u00e1t\u011b\u017ee spojen\u00e9 s fakturami, evidenc\u00ed pro \u00fa\u010detn\u00ed a v neposledn\u00ed \u0159ad\u011b tak\u00e9 evidenc\u00ed pro org\u00e1ny cizineck\u00e9 policie \u010di m\u00edstn\u00ed samospr\u00e1vy.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t

Jak rychle se d\u00e1 syst\u00e9m za\u010d\u00edt pou\u017e\u00edvat?<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Zaveden\u00ed syst\u00e9mu, kter\u00e9 jsme \u0159e\u0161ili za pln\u00e9ho provozu n\u00e1m od momentu osloven\u00ed p\u0159es podpis smlouvy a\u017e po implementaci k na\u0161\u00ed pln\u00e9 spokojenosti trvala zhruba dva t\u00fddny.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t

Ve kter\u00fdch oblastech V\u00e1m Better Hotel nejv\u00edce pom\u00e1h\u00e1?<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t
  • spr\u00e1va rezervac\u00ed – byli jsme schopn\u00ed napojit na Booking.com celou kapacitu hotelu bez obav z overbookingu – zve\u0159ejn\u011bn\u00ed cel\u00e9 nab\u00eddky n\u00e1m p\u0159ineslo citeln\u00fd n\u00e1r\u016fst v obsazenosti, kter\u00fd v pr\u016fm\u011bru dos\u00e1hl 20 %<\/li>
  • fakturace a \u00fa\u010detnictv\u00ed – v\u00fdrazn\u011b se sn\u00ed\u017eila chybovost p\u0159i vystavov\u00e1n\u00ed faktur za pobyt a m\u00e1me podklady pro \u00fa\u010detnictv\u00ed kvalitn\u011bji a rychleji<\/li>
  • tvorba a zas\u00edl\u00e1n\u00ed povinn\u00fdch report\u016f – nap\u0159. na Cizineckou policii nebo \u010cesk\u00fd statistick\u00fd \u00fa\u0159ad<\/li>
  • komunikace s hosty p\u0159ed i po jejich pobytu – vyu\u017eili jsme \u0161ablony v n\u011bkolika jazyc\u00edch a pou\u017e\u00edv\u00e1me klientsk\u00fd port\u00e1l, kde m\u00e1 host p\u0159\u00edstup ke sv\u00e9 rezervaci v\u010detn\u011b mo\u017enosti ud\u011blat online check-in<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
    \n\t\t\t\t\t\t
    \n\t\t\t\t\t\t\t
    \n\t\t\t\t\t
    \n\t\t\t
    \n\t\t\t\t\t\t\t
    \n\t\t\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t
    \n\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
    \n\t\t\t
    \n\t\t\t\t\t\t\t
    \n\t\t\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t
    \n\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
    \n\t\t\t\t\t\t
    \n\t\t\t\t\t\t\t
    \n\t\t\t\t\t
    \n\t\t\t
    \n\t\t\t\t\t\t\t
    \n\t\t\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t
    \n\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
    \n\t\t\t
    \n\t\t\t\t\t\t\t
    \n\t\t\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t
    \n\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
    \n\t\t\t\t\t\t
    \n\t\t\t\t\t\t\t
    \n\t\t\t\t\t
    \n\t\t\t
    \n\t\t\t\t\t\t\t
    \n\t\t\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t

    Co v\u00e1m syst\u00e9m Better Hotel nov\u011b umo\u017enil?<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t

    P\u0159esto\u017ee se zaveden\u00edm syst\u00e9mu vyplnily na\u0161e po\u017eadavky na sn\u00ed\u017een\u00ed \u010dasov\u00e9 n\u00e1ro\u010dnosti administrativy,\u00a0nev\u00e1hali jsme vyu\u017e\u00edt i dal\u0161\u00ed vychyt\u00e1vky, kter\u00e9 Better Hotel nab\u00edz\u00ed a rozhodli jsme se vylep\u0161ovat d\u00e1le. Zm\u00edn\u00edm jen n\u011bkolik z\u00e1sadn\u00edch bod\u016f, kter\u00e9 n\u00e1m opravdu ud\u011blaly jejich spu\u0161t\u011bn\u00edm velkou radost:<\/p>

    • kompletn\u011b cel\u00e9 statistiky p\u0159\u00edmo v syst\u00e9mu\u00a0– d\u0159\u00edve \u0159e\u0161eno zp\u011btn\u011b a pouze ve velmi omezen\u00e9 m\u00ed\u0159e, nyn\u00ed je v\u0161e aktu\u00e1ln\u00ed a k dispozici 24\/7, co\u017e je obrovsk\u00fd pomocn\u00edk a „t\u0159e\u0161inka na dortu“, na kterou jsme si velmi rychle zvykli,<\/li><\/ul>
      • p\u0159ehled o kapacit\u011b a kontakt s recepc\u00ed\u00a0– toto j\u00e1 osobn\u011b beru jako obrovsk\u00fd benefit, mohu nyn\u00ed za pou\u017eit\u00ed pozn\u00e1mek pro recepci a housekeeping v\u0161e za\u0159izovat i ve\u010der z domova, v\u010detn\u011b agendy kolem skupinov\u00fdch rezervac\u00ed, kter\u00e9 tak\u00e9 funguj\u00ed perfektn\u011b.<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
        \n\t\t\t\t\t\t
        \n\t\t\t\t\t\t\t
        \n\t\t\t\t\t
        \n\t\t\t
        \n\t\t\t\t\t\t\t
        \n\t\t\t\t\t\t
        \n\t\t\t\t
        \n\t\t\t

        Jak\u00fd je z va\u0161eho pohledu hlavn\u00ed p\u0159\u00ednos syst\u00e9m u pro v\u00e1\u0161 hotel?<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
        \n\t\t\t\t
        \n\t\t\t\t\t

        D\u00edky Better Hotelu jsme v na\u0161em hotelu dok\u00e1zali u\u0161et\u0159it a\u017e 160 hodin pr\u00e1ce za m\u011bs\u00edc, co\u017e je v podstat\u011b \u010dasov\u00e1 dotace na jednoho zam\u011bstnance na pln\u00fd \u00favazek. S p\u0159ihl\u00e9dnut\u00edm k tomu, \u017ee jsme mal\u00fd rodinn\u00fd hotel se 13 pokoji, dovedu si p\u0159edstavit, \u017ee u v\u011bt\u0161\u00edch provoz\u016f je \u00faspora mnohon\u00e1sobn\u011b v\u011bt\u0161\u00ed.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

        \n\t\t\t\t\t\t
        \n\t\t\t\t\t\t\t
        \n\t\t\t\t\t
        \n\t\t\t
        \n\t\t\t\t\t\t\t
        \n\t\t\t\t\t\t
        \n\t\t\t\t
        \n\t\t\t\t\t

        \"\"<\/p>\n


        <\/span>
        <\/b><\/span><\/span><\/p>


        <\/b><\/span><\/span><\/p>

        Marie Hlinkov\u00e1 \u2013 mana\u017eerka rodinn\u00e9ho hotelu Fortna v Chrudimi<\/b><\/span><\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

        Hotel Fortna je mal\u00fd rodinn\u00fd hotel, nach\u00e1z\u00ed se v historick\u00e9m centru m\u011bsta Chrudim a nab\u00edz\u00ed 13 pokoj\u016f ve 3 kategori\u00edch. Sou\u010d\u00e1st\u00ed hotelu je restaurace s kapacitou do 50 osob a mo\u017enost\u00ed pron\u00e1jmu dal\u0161\u00edch prostor.Hotel Fortna pou\u017e\u00edv\u00e1 syst\u00e9m Better Hotel od roku 2018.<\/p>\n","protected":false},"author":9,"featured_media":1561,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16],"tags":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/better-hotel.com\/cs\/wp-json\/wp\/v2\/posts\/1558"}],"collection":[{"href":"https:\/\/better-hotel.com\/cs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/better-hotel.com\/cs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/better-hotel.com\/cs\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/better-hotel.com\/cs\/wp-json\/wp\/v2\/comments?post=1558"}],"version-history":[{"count":21,"href":"https:\/\/better-hotel.com\/cs\/wp-json\/wp\/v2\/posts\/1558\/revisions"}],"predecessor-version":[{"id":11051,"href":"https:\/\/better-hotel.com\/cs\/wp-json\/wp\/v2\/posts\/1558\/revisions\/11051"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/better-hotel.com\/cs\/wp-json\/wp\/v2\/media\/1561"}],"wp:attachment":[{"href":"https:\/\/better-hotel.com\/cs\/wp-json\/wp\/v2\/media?parent=1558"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/better-hotel.com\/cs\/wp-json\/wp\/v2\/categories?post=1558"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/better-hotel.com\/cs\/wp-json\/wp\/v2\/tags?post=1558"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}